Outsourced HR Services

A complete HR function for your business, run as part of your team, without a full-time HR manager. We build and run the performance, pay and progression systems that take people decisions off the founder's plate, handle recruitment and people admin, and can hire offshore staff on your behalf.

Senior Sydney-based oversight, delivered through flexible monthly retainers. Pairs with our finance services for complete back-office coverage from one team.

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Why Scale Suite

An HR function, for a fraction of an HR manager's salary.

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An embedded HR function, not 40 idle hours a week

Get a full HR function without committing to a full-time salary. We build and run your performance, pay and progression systems, handle recruitment and people admin, and can hire offshore staff on your behalf. HR needs come in waves: busy during reviews, hiring or workplace issues, quiet in between. You pay for expertise when it matters, not 40 idle hours weekly.

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Performance and pay systems, built once and run for you

We design role levels, salary bands and tiers, progression criteria and incentives tied to your numbers, then run the review cycles for you each period. Built once for your business, run continuously, with clear recommendations you approve rather than administer. The founder stops being the default owner of every people decision.

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One team for all of your finance and HR needs working together

Our HR clients sometimes also use our finance services. Combine both and you get complete back-office coverage from one team: bookkeeping, cashflow, BAS, payroll, performance frameworks, recruitment, and offshore hiring. One relationship, one communication channel, one partner that understands your whole business.

WE ARE A TRUSTED PARTNER OF:
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What we offer

Performance, Pay and Progression

Most SMEs either have no performance framework, or one nobody follows. We build the whole system and run it as part of your team: role levels, salary bands and tiers, and progression criteria that have to be earned. Then we run the review cycles for you, twice a year, with every staff member scored and ranked against clear criteria.

You get a results pack each cycle with rankings, scores and pay recommendations for your approval. You decide, we do the work. The founder stops being the default owner of every pay conversation.

Role levels, salary bands and tiers mapped to your payroll system
Written progression criteria for each level, scored against the review framework
Two review cycles a year, run end to end: manager briefing, support, scoring and calibration
Every staff member scored and ranked each cycle, with a forced-distribution view
Manager guides and new-joiner guides that explain the whole process
A results pack each cycle with rankings, scores and recommendations
Clients get a pay and performance system managers actually use, clearer expectations, and progression that is earned rather than negotiated.

Incentive Design and Annual Rebaselining

We treat HR as a numbers discipline. Because we run finance functions too, we build incentives on real financial drivers, not guesswork. Your short-term incentive ties to revenue and gross profit, with progress reported against target each quarter and outcomes announced in June.

Once a year we rebaseline pay against the market, with tiered increase recommendations under a clear bar, so salaries stay current without across-the-board rises.

Annual short-term incentive tied to revenue and gross profit
Quarterly progress reporting against the annual target
Incentive calculated against target and announced in June
Annual salary rebaselining with tiered increase recommendations
Market benchmarking to support bands, tiers and the annual review
Org structure reviews as the team grows
Clients get incentives that reward the right outcomes, pay that stays at market, and a budgeted annual pay plan they can take to the board.

Recruitment, Onboarding and People Admin

The day-to-day people work that keeps things running, handled by your team. Recruitment without the 15 to 25 percent agency fees: job descriptions, screening, shortlisting and interview coordination. Structured onboarding so new starters are productive from day one, and clean offboarding when people leave.

We also handle the operational admin: payroll review, policies, employee records and leave through Employment Hero.

Job descriptions, advertising, CV screening and interview coordination
Structured onboarding and offboarding administration
Payroll preparation, review, STP and super compliance
HR policy creation, maintenance and compliance reviews
Employee records and leave management through Employment Hero
Remuneration benchmarking on hire
Clients fill roles faster, avoid agency fees, and keep people admin off the founder's plate.

Offshore Hiring and EOR

Hire skilled Filipino staff without setting up your own overseas entity. We are the legal employer through our Philippine company, so you get the team member without the entity, the local payroll, or the compliance risk. You direct their work day to day, we handle everything behind it.

Transparent pricing: you pay the salary and statutory costs directly, and a single monthly management fee on top. No markup buried in a blended rate.

We act as the legal employer through our Philippine entity
Full local payroll, statutory contributions and compliance handled
Compliant employment and service contracts, set up correctly
You direct the work; we manage the employment
Transparent pass-through, so you see the real salary cost
A single monthly management fee per head, no hidden markup
Clients add offshore capacity in weeks, at a fraction of a local hire, without the cost or risk of their own overseas entity.
How It Works

Get started in 4 simple steps

Step 1
Book a free call or complete the form below

Our experts will discuss with you your business, HR pain points and services we can offer

Step 2
Get your free proposal

We will take your desired services and send you a business proposal and pricing options for free

Step 3
Onboarding

We will schedule a kick off meeting, give access to our online communication and project management tools

Step 4
Takeover

We will straight away take over so you can get time back to run your business the way you want!

Contact us

Book Your Free Assessment

30 minutes with our team.

We'll review your current finance setup, compare the full cost of an internal hire against our embedded team, and show you exactly what your finance function should cost at your stage of growth.

You'll leave with a clear view of what's working, what's missing, and where you'd save.

No lock-in contracts. 30-day money-back guarantee.

Prefer to book directly?
Grab a time here.

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Frequently Asked Questions (FAQ)

Should I hire an HR manager or use Scale Suite?

Most businesses under 50 employees don't need a full-time HR manager, which costs $90,000 to $120,000+ annually including super based on Sydney rates. HR needs come in waves: busy during reviews, hiring or workplace issues, quiet in between. Paying for 40 hours every week when you need a fraction of that doesn't make financial sense.

Scale Suite runs an embedded HR function as part of your team. You get the performance, pay and progression system built and run for you, recruitment and people admin handled, and the option to hire offshore staff through us, without a salary, super, leave or idle time. People admin starts from $500/month, and a full embedded HR function typically runs $1,500 to $4,500/month, against $90,000 to $120,000+ for an internal hire.

As you scale past 50 employees with constant people demands, an internal hire may make sense. Until then we deliver broader expertise at a fraction of the cost, with no recruitment risk or coverage gaps.

What HR services does Scale Suite offer?

Our flagship is an embedded HR function built around performance, pay and progression. We design role levels, salary bands and tiers, and progression criteria, then run twice-yearly review cycles where every staff member is scored and ranked, with clear pay recommendations for your approval. Because we run finance functions too, we design short-term incentives tied to revenue and gross profit, and rebaseline pay against the market each year.

Alongside the framework we handle recruitment and onboarding, payroll review, HR policies, employee records and leave through Employment Hero, and engagement and culture work.

We also provide Employer of Record (EOR) services on your behalf. Through our overseas entity we act as the legal employer, so you can add skilled offshore team members without setting up your own overseas company. All services run through monthly retainers, tailored to your size and needs.

Can you handle payroll for businesses of any size?

Absolutely, we manage payroll for growing businesses through our finance team's operational capabilities. Our scalable systems handle weekly, fortnightly, or monthly pay runs, superannuation contributions and reporting, leave management including annual leave, personal leave, and long service leave accruals. Also PAYG withholding and reporting, and Single Touch Payroll reporting to the ATO.

We work across all Australian states and territories, understanding state-specific variations. Whether you have 10 employees or 50, we ensure accurate, timely processing. We use Employment Hero and Xero Payroll depending on complexity, both providing cloud-based access with employee self-service portals.

Our team handles new employee onboarding including TFN declarations and superannuation choice forms, termination processing including final pays and leave entitlement calculations, and payroll reporting for management visibility over labour costs.

Do you provide HR support for startups with no existing HR systems?

We specialise in building HR infrastructure from the ground up for startups and growing businesses. We'll help establish employment practices and employee onboarding processes. We create essential policies and procedures including leave policies, code of conduct, performance review frameworks, and workplace basics.

We develop scalable processes that grow seamlessly, avoiding rebuilds as you expand from 5 to 50 employees. Our startup-friendly approach ensures professional HR support without the $90k+ HR manager commitment through monthly retainers or project-based fees. As needs evolve, our services scale with you with no recruitment risk or employment commitment.

Can you help with recruitment and hiring?

Yes, our comprehensive recruitment services handle the end-to-end process or specific pieces depending on your needs. We provide position description development aligned with requirements and market standards, candidate sourcing and advertising across platforms including Seek, LinkedIn, and Indeed. Also CV screening and shortlisting, interview question preparation, interview coordination, thorough reference checking, and structured onboarding programs.

We focus on finding candidates with the right skills who align with your culture and values, helping build strong, cohesive teams. This gives you professional recruitment support without a full-time recruiter or HR manager, and without paying 15-20% agency fees on salaries.

You only pay through monthly retainers or project-based fees when hiring, typically $1,500-$3,000 per position depending on complexity. Compared to $10k-$20k for traditional agencies placing mid-level positions. You stay involved in final selection while we handle time-consuming screening and coordination.

Can you hire offshore staff for us?

Yes. Through our Philippine entity we act as the legal employer of record, so you can hire skilled Filipino staff without setting up your own overseas company or carrying the local compliance risk. We handle local payroll, statutory contributions, and compliant employment contracts. You direct the work day to day; we manage the employment behind it.

Pricing is transparent. You pay the salary and statutory costs directly, plus a single monthly management fee per head, so there is no markup hidden in a blended rate. Most clients add offshore capacity within weeks, at a fraction of the cost of a local hire.

Do you provide employee training and development programs?

We design and deliver customised training programs covering employee development, performance management, and technical skills specific to your needs. Our programs improve engagement, boost productivity, and support business objectives rather than using generic content. We deliver training virtually through video platforms for remote or distributed teams, or through blended approaches combining self-paced modules with live sessions.

Topics include onboarding programs for new employees, performance review training for managers, leadership development for emerging leaders, technical skills for your industry or systems, and soft skills including communication and teamwork. We identify skill gaps through assessments and feedback, then develop programs with practical application and clear outcomes that translate to improved performance.

Training programs are delivered through monthly retainers or project-based fees depending on scope and delivery method.

What makes your HR approach different from other providers?

We treat HR as a numbers discipline. Because we run finance functions too, incentives tie to real financial drivers like revenue and gross profit, and pay decisions are evidence-based rather than guesswork. That commercial angle is rare in HR support.

We also implement rather than advise and walk away. We build the systems, run the cycles, and collate everything into clear recommendations you approve, so the decision stays yours and the work is ours. You get senior expertise on demand without the overhead of an internal salary, super, leave, or idle time in quiet periods.

We work through flexible monthly retainers, so you get a function that runs continuously as part of your team, not a consultant you call when something breaks.

Why should businesses outsource HR to Scale Suite?

Outsourcing HR to our flexible model reduces administrative burden while ensuring expert handling of people management tasks without full-time staff overhead. It's particularly cost-effective for small to medium businesses that need professional support but can't justify a $90k-$120k full-time HR manager total cost based on Sydney rates.

Our typical client invests from $500/month for people admin up to $4,500/month for a full embedded function including recruitment support, policy development, and system implementation. Compared to $80k-$105k total annual cost for an internal hire.

Our proactive approach through experienced professionals prevents costly problems and improves employee retention through proper performance management and engagement strategies. We support smooth operations through clear policies and efficient systems. We function as your extended HR team when needed, delivering expertise at a fraction of in-house costs.

With flexibility to scale up during busy recruitment periods or down during quiet times without employment commitments or severance costs.

How can Scale Suite improve employee engagement and retention?

Through comprehensive people management initiatives delivered via monthly retainers or project-based fees, we identify and address engagement gaps before they lead to costly turnover. We implement performance management systems with clear expectations and regular feedback cycles, conduct performance reviews with meaningful development conversations. Also deliver targeted training addressing skill gaps and career development, conduct remuneration reviews and benchmarking for competitive compensation, and perform culture assessments identifying specific issues.

We provide tools for gathering feedback through surveys and discussions, then develop action plans addressing concerns. Our approach includes clear career pathways so employees see growth opportunities, recognition programs reinforcing desired behaviours and achievements, and structured onboarding ensuring new employees integrate successfully.

Our clients consistently report higher satisfaction and lower turnover after implementing these strategies. We use structured feedback processes and analysis to continuously refine retention and improve workplace culture. Investing only when needed through our flexible monthly arrangements for better outcomes at lower total cost.

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