Human Resources Services

Professional HR support when you need it - without hiring a full-time HR manager. Our experienced Sydney-based team handles recruitment, policy creation, and people systems on-demand. Whether you need end-to-end hiring support, performance frameworks, or HR policy development, we deliver efficient solutions at project-based pricing.

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Why Scale Suite

Professional HR support without the department overhead.

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On-demand human resource expertise

Get professional hiring support without committing to full-time salaries. We handle CV screening, shortlisting, and candidate management so you focus on interviewing the right people. Pay only for the projects you need - not 40 hours every week regardless of workload.

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Policies and systems built properly

Access professional HR expertise to build the foundations your growing team needs. Policy creation, performance management frameworks, onboarding systems - set up once, used forever. Our team helps you build stronger teams without the trial and error of figuring it out yourself.

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Integrated business partnership

When combined with our finance services, you get complete back-office coverage from one trusted partner. Streamlined processes, proper people systems, and structured support that scales with your growth - without the overhead of multiple internal hires.

WE ARE A TRUSTER PARTNER OF:
employment hero gold tier partner

Employment Hero
Gold Partner
google workspace partner


Google Workspace
Member
bamboo HR certified partner


BambooHR
Partner
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What we offer

Recruitment & Talent Acquisition Services

Finding the right people to fit your business culture is crucial. We will help you find the best people in the market who are unique to your culture, and take away a lot of these time consuming tasks so you can focus on growing your business.

Hiring strategy creation
Job description preparation
CV screening & shortlisting
Interview question support
Candidate selection
Interview panel support

Employee engagement & Retention Programs

Happy employees boost productivity and attract top talent. We help identify key improvements to enhance engagement and retention.

Employee engagement surveys
Identification of employee problems
Employee recommendations
Benefits review
HR policy creation

Performance management Systems

Maximising employee potential is a key business opportunity. We provide performance management services for planning, reviews, and assessments.

Employee development cycle creation
Organisational structure review
Performance management framework
Incentives review

Workspace management

Cluttered online workspaces hurt productivity. We help organise, enhance collaboration, and streamline workflow.

Document management system creation
Google workspace set-up (Gmail, Cloud Storage, Calendars & more)
Workspace productivity tools set-up
Provide best in class process recommendations (project management, employee home pages, and policies)
How It Works

Get started in 4 simple steps

Step 1
Book a free call or complete the form below

Our experts will discuss with you your business, HR pain points and services we can offer

Step 2
Get your free proposal

We will take your desired services and send you a business proposal and pricing options for free

Step 3
Onboarding

We will schedule a kick off meeting, give access to our online communication and project management tools

Step 4
Takeover

We will straight away take over so you can get time back to run your business the way you want!

Contact us

Get Your Free Cost Comparison

Considering hiring finance staff?

We'll show you the full cost of an internal hire vs our embedded team, and exactly how much you'd save.

We'll reply within 24 hours to book your free 30-minute call.

No lock-in contracts and 30-day money-back guarantee.

Prefer to book directly?
Schedule your free 30-minute call here

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Frequently Asked Questions (FAQ)

Should I Hire An HR Manager or use scale Suite

Most businesses under 50 employees don't need a full-time HR manager, which typically costs $80k-$105k total annually including super based on Sydney rates. HR needs come in waves, busy during recruitment or workplace issues, quiet during stable periods. Paying for 40 hours every week when you only need 5-10 hours doesn't make financial sense.

Scale Suite provides on-demand professional HR support. You get expert help when you need it without salaries, leave, super, or idle time overhead. Pay only for the projects and support you use through monthly retainers or project-based fees. Our flexible model means you typically invest $8k-$15k annually for professional HR services versus $80k-$105k for an internal HR manager.

As you scale past 50 employees with complex people management needs requiring constant attention, hiring internally might make sense. Until then, we're the more cost-effective solution delivering better expertise through experienced professionals without employment commitment or coverage gaps.

What HR services does Scale Suite offer?

Our comprehensive HR services provide people management solutions through monthly retainers or project-based fees for growing businesses. We offer strategic recruitment and talent acquisition including job description creation, advertising across multiple channels, CV screening and shortlisting, interview preparation and coordination, reference checking, and structured onboarding programs.

We provide employment documentation including offer letter preparation. Our performance management services include system design, framework development, review cycle implementation, and KPI definition. We support employee engagement through surveys, culture assessments, retention strategy development, and benefits benchmarking.

We also provide training program design, team structure reviews, remuneration benchmarking, and workforce planning. All services are tailored for Australian businesses with focus on practical implementation that supports goals and improves team effectiveness. Delivered through monthly retainers or project-based arrangements so you only pay for the support you actually need.

Can you handle payroll for businesses of any size?

Absolutely, we manage payroll for growing businesses through our finance team's operational capabilities. Our scalable systems handle weekly, fortnightly, or monthly pay runs, superannuation contributions and reporting, leave management including annual leave, personal leave, and long service leave accruals. Also PAYG withholding and reporting, and Single Touch Payroll reporting to the ATO.

We work across all Australian states and territories, understanding state-specific variations. Whether you have 10 employees or 50, we ensure accurate, timely processing. We use Employment Hero and Xero Payroll depending on complexity, both providing cloud-based access with employee self-service portals.

Our team handles new employee onboarding including TFN declarations and superannuation choice forms, termination processing including final pays and leave entitlement calculations, and payroll reporting for management visibility over labour costs.

Do you provide HR support for startups with no existing HR systems?

We specialise in building HR infrastructure from the ground up for startups and growing businesses. We'll help establish employment practices and employee onboarding processes. We create essential policies and procedures including leave policies, code of conduct, performance review frameworks, and workplace basics.

We develop scalable processes that grow seamlessly, avoiding rebuilds as you expand from 5 to 50 employees. Our startup-friendly approach ensures professional HR support without the $80k+ HR manager commitment through monthly retainers or project-based fees. As needs evolve, our services scale with you with no recruitment risk or employment commitment.

Can you help with recruitment and hiring?

Yes, our comprehensive recruitment services handle the end-to-end process or specific pieces depending on your needs. We provide position description development aligned with requirements and market standards, candidate sourcing and advertising across platforms including Seek, LinkedIn, and Indeed. Also CV screening and shortlisting, interview question preparation, interview coordination, thorough reference checking, and structured onboarding programs.

We focus on finding candidates with the right skills who align with your culture and values, helping build strong, cohesive teams. This gives you professional recruitment support without a full-time recruiter or HR manager, and without paying 15-20% agency fees on salaries.

You only pay through monthly retainers or project-based fees when hiring, typically $1,500-$3,000 per position depending on complexity. Compared to $10k-$20k for traditional agencies placing mid-level positions. You stay involved in final selection while we handle time-consuming screening and coordination.

Do you provide employee training and development programs?

We design and deliver customised training programs covering employee development, performance management, and technical skills specific to your needs. Our programs improve engagement, boost productivity, and support business objectives rather than using generic content. We deliver training virtually through video platforms for remote or distributed teams, or through blended approaches combining self-paced modules with live sessions.

Topics include onboarding programs for new employees, performance review training for managers, leadership development for emerging leaders, technical skills for your industry or systems, and soft skills including communication and teamwork. We identify skill gaps through assessments and feedback, then develop programs with practical application and clear outcomes that translate to improved performance.

Training programs are delivered through monthly retainers or project-based fees depending on scope and delivery method.

What makes your HR approach different from other providers?

We combine strategic HR thinking with practical, hands-on implementation delivered through monthly retainers or project-based fees. Rather than reactive problem-solving, we help build comprehensive people strategies that support business goals, improve engagement, and create competitive advantage through your workforce. We don't just give advice and walk away, we implement systems, train your team, and ensure solutions stick.

You get senior HR expertise on-demand through experienced professionals without overhead of internal salaries, super, leave, or idle time during quiet periods. Our approach is proactive and strategic, focused on measurable outcomes like improved retention, faster hiring, and better performance. At a fraction of the cost of an HR manager.

We work through flexible monthly arrangements so you invest in initiatives when needed, such as recruitment campaigns or system implementation, rather than paying for 40 hours every week regardless of workload.

Why should businesses outsource HR to Scale Suite?

Outsourcing HR to our flexible model reduces administrative burden while ensuring expert handling of people management tasks without full-time staff overhead. It's particularly cost-effective for small to medium businesses that need professional support but can't justify a $80k-$105k full-time HR manager total cost based on Sydney rates.

Our typical client invests $8k-$15k annually through monthly retainers or project-based fees for services including recruitment support, policy development, and system implementation. Compared to $80k-$105k total annual cost for an internal hire.

Our proactive approach through experienced professionals prevents costly problems and improves employee retention through proper performance management and engagement strategies. We support smooth operations through clear policies and efficient systems. We function as your extended HR team when needed, delivering expertise at a fraction of in-house costs.

With flexibility to scale up during busy recruitment periods or down during quiet times without employment commitments or severance costs.

How can Scale Suite improve employee engagement and retention?

Through comprehensive people management initiatives delivered via monthly retainers or project-based fees, we identify and address engagement gaps before they lead to costly turnover. We implement performance management systems with clear expectations and regular feedback cycles, conduct performance reviews with meaningful development conversations. Also deliver targeted training addressing skill gaps and career development, conduct remuneration reviews and benchmarking for competitive compensation, and perform culture assessments identifying specific issues.

We provide tools for gathering feedback through surveys and discussions, then develop action plans addressing concerns. Our approach includes clear career pathways so employees see growth opportunities, recognition programs reinforcing desired behaviours and achievements, and structured onboarding ensuring new employees integrate successfully.

Our clients consistently report higher satisfaction and lower turnover after implementing these strategies. We use structured feedback processes and analysis to continuously refine retention and improve workplace culture. Investing only when needed through our flexible monthly arrangements for better outcomes at lower total cost.

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