Scale Suite Pty Ltd (“Scale Suite”) is committed to safeguarding the privacy of your personal information and ensuring it remains secure. We understand the sensitive nature of the information we collect in our role as your outsourced services provider. Accordingly, Scale Suite is committed to comply with the National Privacy Principles (NPPs) under the Privacy Act 1998 (Cth) and other applicable laws, regulations, and codes when collecting, using, disclosing, securing, and providing access to personal information.
You can access many areas of our website without providing personal information. However, to access certain Scale Suite services, we may need to collect personal information relevant and necessary to deliver the requested services. The types of personal information we may collect include (but are not limited to):
While there is no legal obligation for you to provide this information, failure to do so may limit our ability to deliver the services you require.
We may occasionally engage contractors to perform specific services on our behalf, such as handling customer inquiries or processing transactions. These contractors will only access the personal information necessary to fulfill their duties. Scale Suite ensures that these contractors and organisations adhere to strict confidentiality and privacy obligations to protect your personal information.
We collect your personal information solely for providing outsourced services and other related services as requested by you.
If there are any changes to our information practices, we will use new data collected after the policy change for those purposes only, in accordance with the updated privacy practices.
We will not disclose your personal information to third parties unless:
Scale Suite reserves the right to amend this Privacy Policy at any time. If you do not agree with the changes, you should discontinue using our services and website.
You have the right to access your personal information, subject to any exceptions permitted by law. If you wish to access your information, please contact us in writing for security purposes. Scale Suite may charge a fee to process your request, depending on its complexity.
Scale Suite welcomes your feedback and questions about this Privacy Policy. For further information, please contact us using rhys@scalesuite.com.au.