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Accounts Payable Management Business Guide: Best Practices

Australian business professional managing accounts payable on computer with invoices, payment schedules, and cash flow charts displayed on screen

Published: June 2025

Effective accounts payable management is fundamental to the financial health and operational success of Australian small and medium enterprises. This comprehensive guide provides SME owners and financial managers with the knowledge and tools necessary to optimise their accounts payable processes, improve cash flow management, and maintain strong vendor relationships while ensuring compliance with Australian accounting standards and tax obligations.

Understanding Accounts Payable Fundamentals

Accounts payable represents the money your business owes to suppliers, vendors, and creditors for goods and services received but not yet paid for. It's a critical component of working capital management that directly impacts cash flow, supplier relationships, and overall business operations.

For Australian SMEs, accounts payable typically represents 15-25% of total liabilities, making it a significant factor in financial planning and cash flow management. The average Australian SME processes between 50-200 supplier invoices monthly, with payment terms ranging from 14 to 60 days depending on industry and supplier relationships.

The Accounts Payable Process

Invoice Receipt and Verification

The accounts payable process begins with invoice receipt from suppliers. Modern SMEs receive invoices through various channels including email, postal mail, electronic data interchange (EDI), and supplier portals. The Australian Taxation Office requires that tax invoices contain specific information including:

  • Supplier's Australian Business Number (ABN)
  • Invoice date and number
  • Description of goods or services
  • GST amount (if applicable)
  • Total amount payable

Invoice Processing Timeline:

Three-Way Matching Process

Implementing a three-way matching process ensures accuracy and prevents fraudulent payments. This process involves matching:

  1. Purchase Order: Original request for goods/services
  2. Delivery Receipt: Confirmation of goods received or services delivered
  3. Supplier Invoice: Request for payment

Three-Way Match Tolerance Guidelines:

Setting Up Efficient Accounts Payable Systems

Chart of Accounts Configuration

Properly structuring your chart of accounts is essential for effective accounts payable management. Australian SMEs should establish clear account codes that align with Australian Accounting Standards and facilitate accurate financial reporting.

Sample Accounts Payable Chart Structure:

Vendor Master File Management

Maintaining accurate vendor information is crucial for efficient processing and compliance. Each vendor record should include:

  • Legal business name and trading name
  • Australian Business Number (ABN)
  • Business address and remittance address
  • Contact information for accounts payable inquiries
  • Payment terms and preferred payment methods
  • Tax status and withholding requirements
  • Banking details for electronic payments

Payment Terms and Cash Flow Optimisation

Understanding Payment Terms

Australian businesses commonly use various payment terms that affect cash flow timing:

Standard Payment Terms:

Early Payment Discounts Analysis

Many suppliers offer early payment discounts that can provide significant cost savings. The annualised cost of not taking early payment discounts can be substantial.

Early Payment Discount Calculation:

This calculation shows that not taking a 2/10 Net 30 discount equates to paying 37.2% annual interest, making it advantageous to take the discount even if borrowing is required.

Technology Solutions for Accounts Payable

Accounting Software Selection

Choosing appropriate accounting software is crucial for efficient accounts payable management. Popular options for Australian SMEs include:

Accounting Software Comparison:

Automation Opportunities

Automation can significantly improve accounts payable efficiency and accuracy:

Automation Benefits:

Electronic Payment Systems

Electronic payment systems offer numerous advantages over traditional cheque payments:

Payment Method Comparison:

Compliance and Regulatory Requirements

Australian Tax Office (ATO) Requirements

SMEs must ensure their accounts payable processes comply with ATO requirements:

GST Compliance:

  • Maintain proper tax invoices for GST credits
  • Report GST on Business Activity Statements (BAS)
  • Retain records for five years
  • Ensure ABN verification for all suppliers

Payroll Tax Obligations:

  • Calculate and remit payroll tax where applicable
  • Maintain accurate payroll records
  • Submit monthly or annual returns as required

Record Keeping Requirements

The ATO requires businesses to maintain comprehensive records of all transactions:

Required Documentation:

Cash Flow Management Strategies

Payment Scheduling

Strategic payment scheduling can optimise cash flow while maintaining good supplier relationships:

Payment Schedule Optimisation:

Days Payable Outstanding (DPO)

Monitoring DPO helps assess payment efficiency and cash flow management:

Industry DPO Benchmarks

Vendor Relationship Management

Communication Protocols

Establishing clear communication protocols with vendors improves relationships and reduces disputes:

Communication Framework:

Dispute Resolution Process

Having a structured approach to resolving disputes minimises disruption and maintains relationships:

  1. Initial Review: Investigate internally within 24 hours
  2. Vendor Contact: Communicate with supplier within 48 hours
  3. Documentation: Gather supporting evidence
  4. Resolution: Propose solution within 5 business days
  5. Follow-up: Confirm satisfaction and prevent recurrence

Performance Metrics and KPIs

Key Performance Indicators

Monitoring these KPIs helps assess accounts payable performance:

Essential KPIs:

Monthly Reporting

Regular reporting provides insights into performance and identifies improvement opportunities:

Monthly Report Components:

Risk Management and Internal Controls

Fraud Prevention

Implementing strong internal controls helps prevent fraud and errors:

Internal Control Framework:

Audit Preparation

Maintaining proper documentation and processes facilitates smooth audits:

Audit Readiness Checklist:

  • Complete invoice files with supporting documentation
  • Reconciled accounts payable sub-ledger
  • Authorised payment approvals
  • Vendor master file updates
  • Accrual calculations and support
  • Cut-off testing documentation

Technology Integration and Future Trends

Artificial Intelligence and Machine Learning

AI-powered solutions are revolutionising accounts payable processing:

AI Applications:

Cloud-Based Solutions

Cloud technology offers scalability and accessibility for growing SMEs:

Cloud Solution Benefits:

  • Reduced IT infrastructure costs
  • Automatic software updates
  • Remote access capability
  • Scalable processing capacity
  • Enhanced data security

Best Practices for Australian SMEs

Process Standardisation

Establishing standardised processes ensures consistency and efficiency:

Standard Operating Procedures Should Include:

  • Invoice receipt and logging procedures
  • Approval workflow and authority limits
  • Payment processing protocols
  • Vendor communication standards
  • Month-end accrual procedures
  • Reconciliation requirements

Continuous Improvement

Regular process review and improvement drives efficiency gains:

Improvement Methodology:

  1. Measure: Collect performance data
  2. Analyse: Identify bottlenecks and inefficiencies
  3. Improve: Implement process changes
  4. Monitor: Track improvement results
  5. Standardise: Document new procedures

Conclusion

Effective accounts payable management is essential for Australian SME success, directly impacting cash flow, supplier relationships, and operational efficiency. By implementing the strategies and best practices outlined in this guide, SMEs can optimise their accounts payable processes, reduce costs, and support business growth.

The key to success lies in balancing efficiency with accuracy, leveraging technology while maintaining strong vendor relationships, and ensuring compliance with Australian regulatory requirements. Regular monitoring and continuous improvement will help SMEs adapt to changing business needs and maintain competitive advantage.

FAQ

Q: What are the standard payment terms for Australian businesses?A: Standard payment terms in Australia typically range from Net 14 to Net 60 days, with Net 30 being the most common. Many suppliers offer early payment discounts such as 2/10 Net 30, providing 2% discount if paid within 10 days.

Q: How can SMEs take advantage of early payment discounts?A: SMEs should calculate the annualised cost of not taking discounts. For example, a 2/10 Net 30 discount has an annualised cost of 37.2% if not taken, making it beneficial to take the discount even if borrowing is required.

Q: What accounting software is best for accounts payable management?A: Popular options include Xero ($25-$70/month), QuickBooks Online ($30-$85/month), and MYOB ($35-$99/month). The choice depends on business size, complexity, and specific requirements.

Q: How long should accounts payable records be retained?A: The ATO requires businesses to retain accounts payable records for 5 years. This includes tax invoices, payment records, contracts, and bank statements.

Q: What is a good Days Payable Outstanding (DPO) benchmark?A: DPO varies by industry: Retail (25-35 days), Manufacturing (35-45 days), Professional Services (20-30 days), and Construction (40-60 days). Monitor your DPO against industry benchmarks.

Q: How can automation improve accounts payable efficiency?A: Automation can reduce invoice processing time by 90%+, approval routing by 80%+, and payment processing by 85%+. Consider automated data entry, approval workflows, and electronic payments.

Q: What internal controls should SMEs implement?A: Key controls include segregation of duties, authorisation limits, regular reconciliation, and vendor verification. These controls help prevent fraud and ensure accuracy.

Q: How often should accounts payable performance be reviewed?A: Monthly reviews are recommended, focusing on processing volume, aging analysis, vendor performance, and exception reports. This enables timely identification of issues and improvement opportunities.

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